Taxes & Duties

U.S. Sales Tax

Sales tax is collected on orders shipped to U.S. states where we are required to do so by law.

Any applicable sales tax will be automatically calculated and displayed during checkout based on your shipping address.

International Taxes, VAT & Duties

For orders shipped outside of the United States:

  • We do not collect or charge VAT, GST, customs duties, or other import taxes at checkout.
  • Orders are shipped Delivered Duty Unpaid (DDU) unless otherwise stated.
  • Any import duties, VAT, GST, customs fees, brokerage fees, or other charges assessed by your country's customs authorities are the responsibility of the customer.

Why Am I Being Charged Duties or Taxes?

Every country has its own import regulations, which may include:

  • Import duty thresholds
  • Value Added Tax (VAT)
  • Goods and Services Tax (GST)
  • Customs inspection fees
  • Carrier brokerage or processing fees

These charges are determined by your local customs authority and are outside of our control. Unfortunately, we cannot estimate or guarantee the amount of these fees before delivery.

Refused International Shipments

If an international shipment is refused because import duties, taxes, or customs fees are not paid, the carrier may return the package to us or abandon it, depending on the destination country's policies.

If the package is successfully returned to ZumBuys, we may issue a refund for the merchandise less the original shipping charges, any return shipping costs, customs fees, carrier charges, or other expenses incurred as a result of the refused shipment.

If the package is abandoned or destroyed by the carrier or customs authorities, no refund can be issued.